Shipping Policy
Thank you for shopping with OnlineKhanMarket. We are committed to delivering your orders in a timely and efficient manner. Please read our Shipping Policy carefully before placing an order.
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation. Orders are not processed, shipped, or delivered on Sundays or public holidays.
Shipping Time
Delivery times may vary depending on your location, product availability, and courier service operations. Most orders are delivered within 3–10 business days from the date of dispatch.
Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase. Any promotional free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email, SMS, or WhatsApp, allowing you to track the status of your shipment.
Delivery Delays
While we strive to ensure timely delivery, OnlineKhanMarket shall not be held responsible for delays caused by unforeseen circumstances, including but not limited to weather conditions, natural disasters, strikes, transportation issues, government restrictions, or courier service disruptions.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information. OnlineKhanMarket will not be liable for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details provided by the customer.
Damaged or Lost Shipments
If your order arrives damaged or if you do not receive your shipment within the expected delivery period, please contact our customer support team promptly. We will work with the shipping partner to investigate the issue and provide an appropriate resolution.
International Shipping
Currently, shipping services may be limited to selected locations. International shipping availability, shipping costs, customs duties, taxes, and import charges, if applicable, shall be the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions regarding shipping, delivery, or order status, please contact our customer support team through the contact details available on the website.